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EDI Laffs, Gaffs and BlundersPosted: September 13th, 2002 | Posted By: Mike B |
Edition V1.4:
Well, where to begin? 850's live, or so we think! I'm talking with USA#1, #2, and #3,
all is well. But one of the last minute system changes means that both the SAP material
number and the HS-Code is not viewable by the USA customer service reps! Call 911!
[Meeting...Shuffle paper, cough, whining]
CDN#1m: Eh, we are not like to typing in the HS and Material code 2 time!
Me: and my hand will be sore from bashing in your face... Then don't, it's already sent in EDI.
CDN#1m: Eh, but the CSRs cannots sees the code!
Me: me, sore hand, you, sore face... I send it, they receive it, not my problem.
CDN#2f: But if the CSR cannot see both codes, they cannot process the order!
Me: me, sore cock, you, sore mouth... They have to fix the problem on their end, we are sending all the data.
PDN: All these documents have gone through testing, why is this brought up now after the go-live?
Me: You tell 'em puddin'! I agree, this should have been an issue during testing.
CDN#2f: Another issue is that MRP is affected by the inbound ASN quantities, we cannot receive the PO quantity!
Me: you're about to receive a quantity in the eye... Exactly, you have to receive what USA sends.
CDN#3f: But that's not the way it entered before EDI, we shouldn't have to change!
Me: in a minute I'm going to enter your... Entry port documents indicate qty received, you don't use that?
CDN#4f: Not always the time, sometimes dere, we are gettink confirmation from dese instruction oral!
Me: fuck, don't make it so easy frenchy... So you receive a quantity higher than what was shipped!
CDN#2f: Yes, well no. Of course, maybe out of the ordinarily we won't not receive a different quantity, so no.
Me: bend over, I'll pound some fucking sense into you... Next topic.
PDN: Agreed, we have stopped the inbound 855 and 856 until the issues are resolved, we are ready to test.
CDN#1m: Eh, so when we are going to test dese changements?
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